As is common practice within the hotel industry, guests are required to present a valid credit or debit card upon arrival to the hotel. This will be used for a pre-authorisation or charge to cover accommodation (if not already pre-paid) and any incidental extras during your stay. A temporary pre-authorisation is based on the length of your stay and will be held on your card. Any unused funds will be released upon departure. Please be aware that it may take a few days for the funds to reappear in your account, depending on your bank or card provider’s processing times.

A discretionary nightly service charge of €10 will be added to your hotel bill. The service charge is a payment which recognises and rewards all employees for exceeding your expectations, and the entire amount is shared equally between the team. There is absolutely no obligation to pay this, and you may wish to wait until check-out to decide. If you’d prefer to opt out in advance, you’re welcome to let us know at any time, whether before arrival, at check-in, or during your stay.

A discretionary charitable donation of €1 will be included in your final invoice. Red Carnation Hotels matches all donations euro for euro and all monies raised are split between three charities: Pancreatic Cancer Ireland, Mayo Roscommon Hospice, and the Crossroads Community Centre. We respect you may wish to support other charitable organisations, and if this is the case, please ask for the charge to be removed from your account.

Checkout time is at 12 noon. 

It may be possible to have a later checkout, depending on availability. Late checkout fees may apply.

Check-in time is from 3pm. It may be possible to have an early check-in, depending on our availability. Early check-in fees may apply.

We offer free cancellation up to 7 days prior to the date of arrival.

We accept all major credit cards.

Yes! We are a pet-friendly hotel.  For more information, please visit our pet page.

We have family suites which consist of a suite with an adjoining deluxe room. Baby cots are offered complimentary.

Ashford Castle grounds, gardens and activities are open to all guests of The Lodge. Visiting the Castle and use of its facilities is exclusive to the residents of the Castle only. Dining at the Castle is restricted and subject to availability; reservations must be booked in advance. 

Yes. To avoid disappointment, we strongly recommend reserving all estate activities and any bike hire before your arrival, as availability can be limited and some activities require advance booking. Our team will be happy to assist with reservations prior to your stay.

Knock Airport 62.99km; 1 hour 5 minute drive 
Shannon Airport 135km; 1 hour 53 minute drive

The Lodge is a chic and elegant sanctuary just outside the charming village of Cong, in the heart of Mayo. Situated in the spectacular 350-acre Ashford Estate, discover a wealth of activities on the doorstep.

Yes, The Lodge has an indoor 15-metre pool at Éalú, including a splash pool area for children.